Consumer Protection

Champions for transparency and
consumer rights.

We protect consumers across the United States from corporate malfeasance, including false and misleading advertising, warranty violations, personal data theft, fraudulent billing, and other types of unfair or deceptive business practices.


We represent individuals and small businesses in state and federal consumer class actions, spanning all industries, including automotive and trucking, consumer products, data protection software, financial services, insurance, social media, telecommunications, and many others. We also welcome co-counsel opportunities with other consumer protection law firms, nationwide.

We gladly take on formidable opponents, which have included Anthem, Caterpillar, Lumber Liquidators, Vizio, Facebook, Apple, Providian Financial Corporation, Symantec, HCA and others.

The scope of our practice includes:

  • Breach of Data Privacy
  • Unfair Business Practices, including False Advertising and Deceptive Marketing
  • Automotive and Product Defects
  • Healthcare Fraud

Current Cases

Maugain, et al. v. FCA US LLC

Maugain, et al. v. FCA US LLC (D. Del.): Cohen Milstein represents owners of Chrysler, Dodge, Jeep, or RAM-branded vehicles across the United States in a consumer protection class action alleging that Fiat Chrysler America (FCA) sold defective Pentastar 3.6 liter V6 engines in 2014 or newer Chrysler, Dodge, Jeep, or RAM-branded vehicles violating implied breach of warranty and unjust enrichment statutes under federal and state laws of California, Florida, Georgia, Illinois, Massachusetts, New Hampshire, New York, Pennsylvania, and Texas.

Baus, et al. v. Ford Motor Company

Baus, et al. v. Ford Motor Company (E.D. Mich.): Cohen Milstein represents plaintiffs who purchased or leased vehicles manufactured by Ford Motor Company in a consolidated breach of warranty and deceptive and fraudulent business practices class action against Ford Motor Company. Plaintiffs bring their claims under the Magnuson Moss Warranty Act and the consumer fraud statutes of their respective states, related to Ford’s manufacture and sale of defective Ford F-150 pickup trucks, Model Years 2018-2020 equipped with 5.0L engines.

Brooks, et al. v. Thomson Reuters

Brooks, et al. v. Thomson Reuters (N.D. Cal.): Cohen Milstein is representing a class of putative plaintiffs who claim that Thomson Reuters’s CLEAR platform not only surreptitiously collects vast quantities of Californians’ personal data but then sells this information to third parties, including commercial and government entities.

Past Cases

Khoday et al v. Symantec Corp. et al.

Khoday et al. v. Symantec Corp. et al. (D. Minn.): Cohen Milstein was lead counsel in a nationwide class action involving the marketing to consumers of a re-download service in conjunction with the sale of Norton software. In April 2016, the case settled in a $60 million all-cash deal a month before it was to go to trial – one of the most significant consumer settlements in years. Douglas McNamara was involved in all aspects of the case, from managing the litigation to overseeing a staff of contract attorneys to settlement discussions.

Ohio Department of Medicaid et al. v. Centene Corporation et al.

Ohio Department of Medicaid v. Centene, Corp. (Franklin C.P., Ohio): Led by Christina Saler, Cohen Milstein served as Special Counsel to the Ohio Attorney General’s Office in this litigation. On June 14, 2021, the Ohio Attorney General announced a $88.3 million settlement with Centene Corporation and its wholly owned subsidiaries for their alleged role in not only breaching contractual and fiduciary obligations to the Ohio Department of Medicaid (ODM), but also defrauding ODM out of millions of dollars through an elaborate scheme with pharmacy benefit subcontractors to maximize company profits at the expense of the ODM and millions of Ohioans who rely on Medicaid.

Martin, et al. v. Trott Law, et al.

On September 28, 2018, the Honorable David M. Lawson of the U.S. District Court for the Eastern District of Michigan, Southern division, granted final approval to a class action settlement consisting of $7.5 million in cash and injunctive relief.  The case alleged that Defendants had violated the federal Fair Debt Collection Practices Act  (FDCPA) and […]