Consumer Protection
Champions for transparency and
consumer rights.
We protect consumers across the United States from corporate malfeasance, including false and misleading advertising, product defects, warranty violations, personal data theft, fraudulent billing, and other types of unfair or deceptive business practices.
Overview
We represent consumers and small businesses in state and federal consumer class actions in industries including automotive and trucking, consumer products, data protection software, financial services, insurance, social media, telecommunications, and others.
Experience and tenacity are what set us apart. We are trial tested and regularly chosen for court-appointed class leadership roles. We have recovered billions of dollars for our clients and established legal precedent along the way.
We take on formidable opponents and have a long track record of success which includes victories over entities like Equifax, Anthem, Caterpillar, Lumber Liquidators, Vizio, Facebook, Apple, Providian Financial Corporation, Symantec, HCA, and others.
The scope of our practice includes particular areas of focus:
Use the CONTACT US BOX BELOW, if you believe you have a legal claim.
We also welcome co-counsel opportunities with other consumer protection law firms, nationwide.
Current Cases
TikTok Child Privacy Litigation
On September 17, 2024, Cohen Milstein filed a putative class action on behalf of millions of American parents of children, who are minors, who claim that TikTok collects and uses their young children’s personal information without providing direct notice to parents or gaining parents’ verifiable consent in violation of the Children’s Online Privacy Protection Act […]
California AT&T Data Breach Arbitration
Unruh, et al. v. AT&T Mobility LLC (N.D. Ga.): Cohen Milstein is representing a putative class of AT&T customers, whose names, addresses, phone numbers, Social Security numbers, and other personally identifiable information (PII) were the subject of a massive data breach. Plaintiffs claim that upon learning of the breach in August 2021 when hackers auctioned the database of 70 million customers’ PII in an online hacking forum, AT&T denied the breach ever occurred and refused to investigate. Three years later when the contents of the database were publicly leaked on the dark web and independently verified did AT&T admit the breach occurred and began an investigation.
MOVEit Data Breach Litigation
In re: MoveIt Customer Data Security Breach Litigation (D. Mass.) Cohen Milstein is one of five court-appointed co-lead counsel overseeing this multidistrict litigation addressing the massive May 2023 data breach involving Progress Software Corp.’s file-sharing software, MOVEit Transfer, which impacted more than 2,500 organizations, including hospitals, banks, businesses, governments, pension funds, universities, among others, and more than 67 million individuals worldwide.
Past Cases
Khoday et al v. Symantec Corp. et al.
Khoday et al. v. Symantec Corp. et al. (D. Minn.): Cohen Milstein was lead counsel in a nationwide class action involving the marketing to consumers of a re-download service in conjunction with the sale of Norton software. In April 2016, the case settled in a $60 million all-cash deal a month before it was to go to trial – one of the most significant consumer settlements in years. Douglas McNamara was involved in all aspects of the case, from managing the litigation to overseeing a staff of contract attorneys to settlement discussions.
Prescott, et al. v. Reckitt Benckiser LLC
Prescott, et al. v. Reckitt Benckiser LLC (N.D. Cal.): Cohen Milstein served as sole Lead Counsel in this certified false advertising class action, alleging that Woolite laundry detergent “Color Renew” and “revives colors” representation is false and misleading because Woolite does not renew or revive color in clothing. On March 28, 2024, the court granted final approval of a $3.27 million settlement.
Ariza v. Luxottica Retail North America (LensCrafters)
Ariza v. Luxottica Retail North America (LensCrafters) (E.D.N.Y.): On October 2, 2024, the court granted final approval of a $39 million settlement in this certified class action. Purchasers of LensCrafters’ Accufit Digital Measurement System (Accufit) services alleged that LensCrafters used false, misleading advertising, and deceptive sales practices about Accufit being “five times more accurate” in measuring pupillary distance than traditional methods to induce customers to purchase LensCrafter’s higher-priced prescription lens products. Cohen Milstein was Lead Counsel.