May 21, 2013

Source: National Highway Transportation Safety Administration's (NHTSA) Office of Defect Investigation (ODI)

A recall was issued last week for approximately 295,345 Jeep Grand Cherokee vehicles manufactured from February 11, 2004 through March 9, 2010; and Jeep Commander vehicles manufactured January 31, 2005 through March 10, 2010. The recall is due to a transfer case electrical failure that may result in an unintentional shifting of the transfer case into the neutral position. If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or catastrophic injury.

This recall is expected to begin sometime in June 2013. Dealers will inspect the vehicle and perform the necessary service free of charge.  Owners may contact Chrysler directly at 1-800-247-9753 and reference safety recall no. N23. Additional details can also be found by referencing NHTSA CAMPAIGN ID Number: 13V175000.

Owners are encouraged to contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to with any questions or concerns surrounding these or any other recalls or safety campaigns.