Cohen Milstein is investigating student loan servicers for collecting money, damaging credit, or threatening collections for those who have submitted a Borrower Defense application. 

The Department of Education’s Borrower Defense Process allows students to seek relief from federal student loans where their schools have misled them or engaged in other misconduct. While your Borrower Defense application is pending (sometimes for years), borrowers can ask to stop all collection activity. But not all loan servicer companies honored that rule. In some cases, loan servicers, who manage federal student loans for the Department of Education, garnished borrower wages or seized borrowers’ tax refunds. In other cases, these companies took actions that lowered borrowers’ credit scores or just harassed borrowers with demands for payments.

If you have submitted a Borrower Defense application and a student loan servicer has since collected money from you, damaged your credit, or threatened collections, please fill out this form:

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The Cohen Milstein attorney investigating this matter is Geoffrey Graber (admitted in California and the District of Columbia).

In addition to completing the contact form above, please feel free to contact us directly with any additional questions.

Shireen Hamdan, Paralegal –

Cohen Milstein Sellers & Toll PLLC
1100 New York Avenue, NW
Suite 500, West Tower
Washington, DC 20005
Tel: (888) 240-0775 or (202) 408-4600